I have 1 upholstered armchair and two very large area rugs that I wanted cleaned before moving into my new apartment. Our technician had arrived on the dot and did a fantastic job with all 3 items! The rugs looked almost as if they were brand new by the time he was done! The chair looked SEVERAL shades brighter than it previously was. I am quite happy and ecstatic about the results and would definitely love to to business with again! Thank you!